Introduction
Welcome to Hot Pot Cultures Doll Shop, where your passion for premium collectibles is matched by our commitment to protecting your privacy. As fellow collectors, we understand the importance of trust when acquiring rare and high-quality items like BE@RBRICK BEARS, BANDAI COLLECTIBLES, and limited-edition Marvel and DC statues. This Privacy Policy outlines how we collect, use, and safeguard your personal information, ensuring a secure and seamless experience as you build your extraordinary collection. By using our website, you agree to the practices described below.
Information We Collect
To provide you with a premium shopping experience, we collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and shipping address (e.g., for delivering items like Court of the Dead statues or BLICK ART MATERIALS).
- Payment Details: Credit card information (e.g., Visa, MasterCard, JCB) or PayPal account details, processed securely without storing complete data on our servers.
- Transaction Data: Purchase history, order details, and preferences (e.g., for Avengers Earth’s Heroes or Disney’s Television Masterpiece products).
- Technical Information: IP address, browser type, device information, and cookies to enhance site functionality.
- Communication Data: Messages sent to our customer service team at [email protected].
How We Use Your Information
Your data is used solely to enhance your experience with our collectibles shop:
- Order Processing: To fulfill purchases, process payments securely, and deliver items (e.g., Halloween Costumes or Game of Thrones merchandise) globally, excluding Asia and remote areas.
- Customer Support: To assist with inquiries, troubleshoot transactions, and provide personalized service.
- Site Improvement: To optimize our website for ease of use, such as streamlining the checkout for BE@RBRICK BEARS or Cosplay items.
- Security and Fraud Prevention: To monitor for suspicious activity and protect your financial information, aligning with our commitment to secure transactions.
- Marketing (with Consent): To send updates on new arrivals (e.g., Black Widow collectibles) if you opt-in; you can unsubscribe anytime.
Sharing and Disclosure of Information
We value your privacy and only share data under strict conditions:
- Service Providers: Trusted partners (e.g., payment processors like PayPal or shipping carriers) assist in operations but are bound by confidentiality agreements.
- Legal Compliance: We may disclose information if required by law, such as to prevent fraud or protect our rights.
- Business Transfers: In the event of a merger or sale, your data would be transferred with privacy assurances.
- We never sell your personal information to third parties for marketing purposes.
Data Storage and Security
Just as we package collectibles with museum-level care, we protect your data with advanced measures:
- Storage: Data is stored on secure servers with limited access, and payment details are tokenized or encrypted.
- Security Protocols: We use SSL encryption, 3D Secure authentication, and regular monitoring to prevent unauthorized access.
- Retention: We retain data only as long as necessary for legal or operational purposes, such as order history for warranty claims on BANDAI COLLECTIBLES.
Your Rights
As a valued collector, you have control over your information:
- Access and Correction: You can review and update your personal data via your account settings.
- Deletion: Request removal of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences at any time.
- Objection: You may object to certain data uses by contacting us at [email protected].
We respond to all requests promptly, in line with global privacy laws like GDPR and CCPA.
Cookie and Tracking Technologies
Our website uses cookies to enhance your browsing experience:
- Functional Cookies: Remember your preferences, such as items in your cart for Avengers or Batman collectibles.
- Analytical Cookies: Help us analyze site traffic and improve performance for a smoother checkout.
- Advertising Cookies: Display relevant ads (e.g., for FUN.COM products) based on your interests, with opt-out options.
You can manage cookies through your browser settings; however, disabling them may limit site functionality.
International Data Transfers
As we serve collectors worldwide (excluding Asia and remote areas), your data may be processed in the US or other regions with adequate privacy protections. We ensure compliance with international standards to safeguard your information.
Changes to This Policy
We may update this policy to reflect changes in our practices or laws. Updates will be posted on this page, with the effective date revised accordingly. Continued use of our site constitutes acceptance of these changes.
Contact Us
If you have questions about this Privacy Policy or your data, reach out to our passionate team—we’re collectors too, and we’re here to help!
Email: [email protected]
Address: 2164 Ferrell Street, DALLAS, US 26036
Website: www.collectiblesdeal.com