Term and Conditions

At Hot Pot Cultures Doll Shop, we celebrate the art of collecting and are dedicated to bringing fellow enthusiasts premium collectibles from around the world. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing www.collectiblesdeal.com, you agree to these terms and join our community of passionate collectors.

1. User Responsibilities

As a user of our website, you agree to:

• Provide accurate and up-to-date information when creating an account or placing an order.
• Use the website in compliance with all applicable laws and regulations.
• Respect the intellectual property rights of all products and content on our site.
• Notify us immediately of any unauthorized use of your account or suspicious activity.

2. Product and Service Description

We specialize in high-quality collectibles, including:

• BE@RBRICK BEARS (limited-edition series)
• BANDAI COLLECTIBLES
• Marvel and DC items (e.g., Avengers Earth’s Heroes, Batman)
• Court of the Dead (handcrafted and numbered pieces)
• Cosplay and Halloween Costumes
• Art supplies from BLICK ART MATERIALS

Every item is carefully curated to ensure it meets the standards of serious collectors. Product images are as accurate as possible, but slight variations may occur due to screen settings or manufacturing processes.

3. Orders and Payment Terms

Order Process

• Orders are processed within 1-2 business days after payment confirmation.
• You will receive an email confirmation with your order details and tracking information once your item ships.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment information on our servers.

Shipping

We ship globally, excluding Asia and remote areas due to logistical constraints. Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 days after shipment.
• Free Shipping: Available for orders over $50 via EMS. Delivery within 15-25 days after shipment.

Fragile items, such as BLICK ART MATERIALS or DISNEY’S TELEVISION MASTERPIECE sets, are packaged with extra care to ensure they arrive in pristine condition.

4. Returns and Exchanges

We want every purchase to meet your expectations. Here’s our policy:

• Returns or exchanges must be requested within 15 days of receiving your order.
• Items must be in their original condition—unopened, unused, and with all tags and packaging intact.
• Non-returnable items include:
  • BE@RBRICK BEARS (limited-edition series)
  • BANDAI COLLECTIBLES (sealed or rare releases)
  • Court of the Dead items
  • Halloween Costumes and Cosplay apparel (if opened)
  • Products marked as “final sale” or “limited run”

To initiate a return or exchange, email us at [email protected] with your order details. Return shipping costs are the customer’s responsibility unless the return is due to our error.

5. Intellectual Property

All content on this website, including images, logos, and product descriptions, is the property of Hot Pot Cultures Doll Shop or our licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Products featuring licensed characters (e.g., Marvel’s Avengers, DC’s Batman) are sold under appropriate licensing agreements. Resale or commercial use of these items may require additional permissions from the respective rights holders.

6. Limitation of Liability

Hot Pot Cultures Doll Shop is not liable for:

• Delays in shipping due to unforeseen circumstances (e.g., weather, customs).
• Minor variations in product color or design.
• Damages caused by improper handling after delivery.

Our total liability to you for any claim shall not exceed the purchase price of the product in question.

7. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policy.

8. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Revised” date. Continued use of the website after changes constitute your acceptance of the new terms.